Premium technical Support for Small businesses
On-demand tech support for Home and Small Businesses:
Technicians with diversified experience on standby to attend to your issue to ensure seamless connectivity that your business demands!
- One-Stop Solution
- 24x7 Availability
- Quick TAT
- Extremely Economic
Remote IT help desk that supports and fixes:
- Any device
- Any location
- Any issue
- Any time
Our expertise | Scope of support
- Issues with Windows, Android, and Apple devices
- Setup & troubleshoot WiFi, network, and router issues
- Connect and configure WiFi-enabled devices
- Speed up a slow computer or laptop (PCs and Macs)
- Update, install, or uninstall software
- Cleanse viruses, malware, and spyware
- Install and enable security software
- Setup and access email and standard applications
- Mailbox migration; O365;
- Configure Share point; OneDrive
- Configure pre-existing file backup and sharing
- Provide static IP support
- Migrate data from one laptop to another
Consumer Support
Drive your customer experience to the next level with our advanced digital solutions. With our cognitive platforms, elevate your agent productivity while cutting down on costs and enjoy enhanced customer experience through our prompt and efficient support with instant resolutions.
Human Touch
Technology can augment, but great support still depends on passionate resources who enjoy talking to customers and treats their problem as their own.
Personalize and Map
Customer Journey Mapping
Profile customers and decode their expectations and pain points.
Automate
Contain and solve customer problems before it impacts the customer. Self-heal and deflect tickets to achieve CX and reduce support costs.
True Omni-channel
Customers need us at anytime, anywhere, anyhow. Calls | Chat | Email | Social Media – we have it all covered and converged in a single platform.
Continual Improvement
AI-based coaching opportunity identification.
Real-time insights and guidance to agents to consistently improve customer standards.
